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Apple released a bunch of new devices this month. The Apple Watch Series 12 and Ultra 4 support new health-tracking features and Siri AI, while the iPhone 18 Pro and iPhone 18 Pro Max introduce the A20 chip and variable aperture for the first time on Apple's smartphones. But while all these new products are objective upgrades over their predecessors, they all have one issue in common: They keep randomly rebooting.

iPhone 18 Pro $1,199.00 at Apple Shop Now Shop Now $1,199.00 at Apple What is Apple's rebooting problem?

As reported by 9to5Mac, some iPhone 18 Pro users are noticing that their smartphones are freezing up after a failed Face ID scan. When this happens, you won't be able to interact with your iPhone, even if the "Try Face ID Again" button appears onscreen. Instead, after a few moments, the iPhone will reboot. It's not a catastrophic issue, but it is annoying, and it's affecting a number of users, as this Reddit thread shows.

It's a similar story with the latest Apple Watches. While the Series 12 and Ultra 4 obviously don't use Face ID, users are still experiencing random reboots—emphasis on "random." Unlike the iPhone 18 Pro users, affected Apple Watch users aren't doing anything in particular when their watches reboot. They could be in the middle of a workout, chatting with Siri AI, or using the Maps app, when all of a sudden, the Apple logo appears. Some analyses showed that the Neural Engine was at fault, but Apple never confirmed the exact issue.

Apple just released a fix for iPhone 18 Pro users

Apple did find solutions to the reboot issues on all of these devices. Apple released watchOS 27.0.1 exclusively for Series 12 and Ultra 4 users on Wednesday, Sept. 23, which it says should fix random reboots going forward. Then, on Monday, Apple released iOS 27.0.1 for iPhone 18 Pro and 18 Pro Max. This update doesn't only fix rebooting issues, either. Apple also patched a bug that could add a color artifact on photos shoot at 2x at f/1.48 aperture, as well as a glitch that would freeze the display when opening Notification Center and Control Center at the same time. Here are the full release notes:

  • iPhone 18 Pro and iPhone 18 Pro Max may unexpectedly restart when Face ID fails to authenticate.

  • A color artifact may appear on photos captured at 2x under certain lighting conditions at f/1.48 on a small number of iPhone 18 Pro and iPhone 18 Pro Max devices.

  • Opening Notification Center and Control Center simultaneously may cause the touchscreen to become unresponsive.

As such, don't feel the need to take your new iPhone 18 Pro to the Apple Store if your only issue is covered by one, two, or three of the above. While some Apple Store employees have swapped out affected units, this software update should be enough to take care of the issue. To update, head to Settings > General > Software Update.