Sometimes the context of a message is more important than the message itself.

This is an important thing to remember for leaders who may not fully grasp how their communications come across to staff.

This employee, who lives and works in Tennessee near the Dolly Parton statue in Sevierville, says their boss announced via a company messaging app that Dolly's reported passing would bring the business a surge in revenue. The announcement was oddly gleeful, and the disparity between the cold announcement and the absence of any remorse.